This qualification aims to develop the candidate's knowledge of the key areas that are required to promote and support good customer service. It can also contribute to the development of key communication, working with others and problem solving.
Multiple choice exam.
Please note that these dates are preliminary and as such subject to changes, postponements or cancellations at City College Norwich’s discretion.
Please contact the Advice Shop
For more information on this or any other short courses please phone the Advice Shop on either: 01603 773067 or 01603 773068, alternatively email: information@ccn.ac.uk
Alternatively, if you are an employer interested in this course, or any other training for yourself or your employees, please contact the Employer Partnerships Team on Freephone: 0800 328 3616 or email : employerpartnerships@ccn.ac.uk.
City College Norwich is proud to be one of only 8 colleges nationwide to receive National Skills Academy Hospitality Status, providing access to consistent, high quality training for the hospitality industry.
Please contact the Advice Shop for details of costs and start dates.
Please note that although the information given is believed to be correct at the time of publication, course information, costs where applicable and attendance details may change.
Print
Send
PDF